Get in Touch With Us

Got a question about one of our online casino reviews, spotted something that needs updating, or just want to flag feedback about how we compare pokies, bonuses and payment methods for Australian players? This page covers how to reach us and what you can expect once you do.

How to Get in Touch

Email is the most reliable way to reach our team. We read every message that comes through and aim to respond within a couple of working days. Send your enquiry to [email protected]

A little context helps us help you faster. If your message relates to a specific casino, bonus offer, or article on the site, mention it directly so we can look into the right thing straight away rather than going back and forth.

What We Can Help With

We cover a broad range of topics related to online casinos available to Australian players, so enquiries can come from many angles. Common reasons readers write to us include:

• Casino or bonus questions — Need clarification on wagering requirements, free spin terms, or how a welcome offer such as those from VegasNow, Wincrown, Casea or the other operators we review actually works? Ask us directly.
• Corrections and accuracy checks — Licensing details, offer terms and payment options change over time. If you notice something on the site that looks out of date, we want to know so we can review it.
• Content suggestions — Want us to cover a particular payment method, a specific pokie provider, or a topic like Best Non GamStop Casinos 2026 in more depth? Reader input genuinely shapes what we write next.
• Partnership or editorial enquiries — If you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind. It is worth noting our rankings are based on our own research, not on commercial arrangements.
• Responsible gambling concerns — If you or someone close to you needs support around gambling behaviour, mention this in your message and we will point you towards relevant Australian responsible-gambling services.

Before You Write In

A few things are worth checking first, since they cover the questions we get asked most often:

• Bonus terms, minimum deposits and maximum cashout limits are usually listed alongside each offer on our reviews — these change frequently at operator level, so we recommend confirming current terms directly on the casino's own site before you deposit.
• All the casinos we cover are offshore operators accepting Australian players, licensed in jurisdictions outside Australia. If you are unsure about a specific operator's licence or verification details, ask us and we will point you to what is publicly listed.
• You must be 18 or over to hold an account with any of the casinos reviewed on this site, in line with standard player eligibility requirements.

What Happens After You Reach Out

Every message is read by a real person on our team — we do not rely on automated replies to stand in for an actual answer. Our usual response window is around two working days, though it can stretch a little longer during busier periods. We will always follow up, even if the answer is simply that we need more time to check something.

Helping Us Keep Standards Up

Our reviews and comparisons are meant to give Australian players a clear, neutral picture of online casinos, pokies, payment options and bonus terms. Reader feedback is a real part of keeping that accurate. If something you read here affected a decision you made — good or bad — we would genuinely like to hear about it.

Thanks for taking the time to visit this page. Drop us a line whenever something is worth raising.